FACT – In the past 12 years, the FDA has received more than 95,000 reports of medication errors. These are only the mediation errors that are both discovered AND reported.

FACT – One in seven Medicare patients in hospitals experience a medical error.

FACT – There is an approximate 98,000 deaths to due medical errors in the United States in a year.*

FACT – The number of counterfeit medications entering the supply chain is increasing.

According to the FDA, a medical error is “any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional, patient, or consumer. Such events may be related to professional practice, health care products, procedures, and systems, including prescribing; order communication; product labeling, packaging, and nomenclature; compounding; dispensing; distribution; administration; education; monitoring; and use.” A medical error can be made by a nurse, doctor, hospital, or pharmacist; the error can vary from missing a dose of a prescription to taking the wrong prescription to having the wrong procedure done. A medical error could add a day to a hospital stay or it could result in serious complications, even death.

Now let’s take a look at a second FDA definition of interest “counterfeit drugs.” “U.S. law defines counterfeit drugs as those sold under a product name without proper authorization. Counterfeiting can apply to both brand name and generic products, where the identity of the source is mislabeled in a way that suggests that it is the authentic approved product. Counterfeit products may include product without the active ingredient, with an insufficient or excessive quantity of the active ingredient, with the wrong active ingredient, or with fake packaging.” As consumers you are faced with two supply chain issues. The first is your doctor or nurse giving you the wrong drug and the wrong dose. The second is your provider getting bad inventory.

These are two very different problems, but they both result in a medical error. Yet these errors are entirely preventable. While you, the patient, cannot possibly watch over every decision made when being treated, by being an informed healthcare consumer, you can cut down on your risk of becoming a statistic. The Agency for Healthcare Research and Quality has a list of 20 tips to help prevent medical errors. I have highlighted a few:

 

1. Make sure that all of your doctors know about every medicine you are taking. This includes prescription and over-the-counter medicines and dietary supplements, such as vitamins and herbs.

2. Make sure your doctor knows about any allergies and adverse reactions you have had to medicines. This can help you to avoid getting a medicine that could harm you.

3. When you pick up your medicine from the pharmacy, ask: Is this the medicine that my doctor prescribed?

4. When you are being discharged from the hospital, ask your doctor to explain the treatment plan you will follow at home. This includes learning about your new medicines, making sure you know when to schedule follow-up appointments, and finding out when you can get back to your regular activities. It is important to know whether or not you should keep taking the medicines you were taking before your hospital stay. Getting clear instructions may help prevent an unexpected return trip to the hospital.

5. If you are having surgery, make sure that you, your doctor, and your surgeon all agree on exactly what will be done. Having surgery at the wrong site (for example, operating on the left knee instead of the right) is rare. But even once is too often. The good news is that wrong-site surgery is 100 percent preventable. Surgeons are expected to sign their initials directly on the site to be operated on before the surgery.

6. Speak up if you have questions or concerns. You have a right to question anyone who is involved with your care. In particular if you are taking a medication and it is not working the way it is supposed to – demand to the “pedigree” of the medication from your provider. A pedigree is the history of where that drug came from.  Make sure it is the real thing.

7. Learn about your condition and treatments by asking your doctor and nurse and by using other reliable sources. For example, treatment options based on the latest scientific evidence are available from the Effective Health Care Web site (http://www.effectivehealthcare.ahrq.gov/options). Ask your doctor if your treatment is based on the latest evidence.

Visit http://www.ahrq.gov/consumer/20tips.htm to see the complete list of tips.

 

Other resources include:

http://www.aafp.org/fpm/2007/0200/p41.html

http://familydoctor.org/familydoctor/en/healthcare-management/self-care/medical-errors-tips-to-help-prevent-them.html

 

Remember that you have a right to be involved in your medical care. By asking questions about your treatment and making sure your doctors know your patient history, you can better avoid medical errors.

Thanks for reading!

Rebecca S. Busch

Healthcare Advocate

http://mbaaudit.com/presentations/PHPbook.php

*According to the Annual Review of Medicine report “Reducing Medical Errors and Adverse Events,” Vol. 63: 447-463, published February 2012

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Are you part of the generation that recalls the small local family doctors’ office, where sometimes the same doctor would take care of one generation through the next?  The doc would know your name, your spouse’s name, and even the sports team your kids played on? Heck – they would even remember why they had seen you and actually know your medical history! The family doctor was really the family health advocate, because they had the time within the context of their small office environment.  Recently, I visited with my own father – a retired physician and one of those family doctors that knew each and every one of his patients. His response to a recent visit to the hospital with my mother was, “All I see is the doctor and the nurse at the computer?”  I sat next to my dad, watching the dynamics in the hospital as a “visitor” of a family member and simply reflected on the state of mind of our industry.  We really are big business.

As I watched, it was apparent that healthcare has become more and more of a business. Doctors’ offices grow and doctors take on more patients. As they take on more patients and more responsibilities, they lose the in-person time to be the patient advocates they once were. What does this mean to you? How do you cope in big business on the intimate subject of one’s health?  As a patient, you now must be your own healthcare advocate. That means asking questions and knowing your health history. Being an informed consumer of your health!

The Office of the National Coordinator of Health IT is trying to help you do just that. They recently launched a two-prong campaign to increase consumer awareness of health IT, or information technology.

“Data holders”- including providers, hospitals, payers, and retail pharmacies – are asked to allow patients access to personal health information “in a secure, timely and usable manner” and to encourage patients to use that data to improve their own health. “Non-data-holders”- including employers, consumer and disease-based organizations, health care associations, and product developers – are asked “to engage and empower individuals to be partners in their health through information technology.” Listed examples of such actions include educational campaigns, social media campaigns, CEO messages to employees, and public discussions.

Recently, the Blue Cross Blue Shield Association, which includes 39 “Blues” plans, and members Blue Cross Blue Shield of Michigan and WellPoint, which includes 14 Blues plans, endorsed this campaign. This is a huge step in the right direction. When major players in the industry acknowledge the campaign, it causes other players to join the movement as well.

Now patients need to take advantage of this initiative. It will only help you; by becoming your own healthcare advocate, you can stay healthier by informing doctors of your medical history and avoid medical identity theft and other dangers of not monitoring your information.

Now put on your detective hat and take advantage of healthcare IT. Sniffing out your healthcare history has never been so easy.

Thanks for reading!

Rebecca S. Busch

Healthcare Advocate

http://mbaaudit.com/presentations/PHPbook.php

 

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In the modern era of recession-encouraged cost cutting and reality TV shows, some people have made a name for themselves by “extreme couponing.” They get hundreds of dollars worth of groceries for ten, fifteen, twenty dollars. Most people don’t have the time (or the space) for “extreme couponing,” but that doesn’t mean people aren’t looking ...

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Patients pay their insurance company to cover medical procedures. The insurance companies make money when the patients are healthy, and the patients don’t pay full value for the medical procedures they do need. Everyone wins. Not the doctors. Patients pay and insurance companies reimburse only for procedures provided. Doctors foot the bill for all the ...

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Not to date myself, but in the world of 21st century healthcare, Marcus Welby has left the building.  Our healthcare experience has changed over the years, primarily for the better, but it is still changing in ways that many find hard to accept.  Doctors are now providers, and patients have become consumers; medicine is no ...

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FACT – Medicare fraud costs taxpayers roughly $60 billion a year. FACT – The government pays tens of million dollars annually to contractors to detect Medicare fraud. FACT – Whatever the health officials are doing is not enough. A report, not yet issued by the Department of Health and Human Services (but obtained by the ...

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Just because someone said it, doesn’t make it true.  It’s unsettling, especially in healthcare reporting, what people will say and what people will believe.  It’s a 24-hour news cycle and the media is constantly looking for the next big headline.  As a result, they aren’t always reporting the information accurately – just giving you enough ...

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First off, let me wish all of you a very happy Thanksgiving!  Things have certainly changed since the Pilgrims first gathered for that historic celebration.  We’ve gone from horses to smart cars, candlelight to energy-efficient light bulbs and hitching-post stores to mega malls. Healthcare has been no stranger to change either.  We’ve come a long ...

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Electronic Health Records (EHR) are the new ‘water cooler’ topic for the medical community.  With the Medicare EHR Incentive Program final date to register and attest for an incentive payment looming (Nov. 30), the conversations can only be increasing.  There is no choice, providers, hospitals and all affiliated parties have to get on board, or ...

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They say the only thing certain in life is death and taxes. That is true, but we like to believe other things are ‘certain’ too – like McDonalds will always have fries, the Labor Day MDA telethon will always have Jerry Lewis and hospitals will always have drugs. Well, I don’t know where Jerry went, ...

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